Salesforce Financial Services Cloud review

by the Fairly Compared editorial deskfacts checked how we verify

Salesforce's financial-services edition with advisor, household and banking data models, from $325 per user per month billed annually.

30-day trial, no cardannual billing onlyfinancial-advisors
5.9fact score#31 of 39 tracked

outbound link goes directly to the vendor, no affiliate parameters

Disclosure: We may earn a commission when you sign up through links marked as affiliate links. That never affects scores or order: rankings are computed from documented facts and cannot read affiliate data. What each vendor pays us →

Honesty note: we have not run our own hands-on test of Salesforce Financial Services Cloud yet. Everything on this page is source-based research: the vendor's pricing, plan and help pages, each linked with the date we read it. Ease of use and support quality are not scored until we test.

Salesforce Financial Services Cloud in short

Salesforce Financial Services Cloud's core plan for a small team is Sales Core at $325 per user per month with annual billing. For a team of 5, that is $19,500 in the first year. There is no free plan, but a 30-day trial without a credit card.

Choose it if

  • Large wealth, banking or insurance organizations that need a configurable platform with an industry data model (households, financial accounts, goals, referral management)
  • Firms with admin/developer resources and budget for implementation partners

Skip it if

  • Small advisory practices: list price starts at $325-$350 per user per month billed annually, plus implementation (not published)
  • Buyers who need monthly billing: pricing page shows annual billing only
  • Buyers who need transparent all-in cost: implementation, Shield (30% of net spend) and add-ons are extra

How much does Salesforce Financial Services Cloud cost?

Prices in USD as published on Salesforce Financial Services Cloud's pricing page, read Oct 3, 2026. Pricing model: Per user, annual contracts; Sales & Service bundles cost $25 more per user.

PlanBilled monthlyBilled annuallyUnitWhat it adds
Sales Corecore plan—$325per user / month, billed annuallySales-only or Service-only version of Core; Sales and Service are priced separately at the same rate.[2]
Sales Advanced—$500per user / month, billed annuallySales-only or Service-only Advanced.[2]
Sales Max—$700per user / month, billed annuallySales-only or Service-only Max.[2]

Monthly cost on Sales Core by team size

UsersBilled annuallyBilled monthly
1$325n/a
5$1,625n/a
10$3,250n/a
25$8,125n/a

Per month, before tax. "—" means the vendor does not publish the price for that team size.

What each Salesforce Financial Services Cloud plan includes

What the core plan (Sales Core) includes, and what costs more. Levels come from the vendor's plan comparison.

CapabilityAvailabilityDetails from vendor sources
Sales pipeline / deals✓ all plansyes - includes Sales Cloud features; Financial Deal Management listed in edition comparison
Email sync & tracking✓ all plansAI Activity Capture for Financial Services listed in comparison; Gmail/Outlook sync details and edition gating not on pricing page
Workflow automation✓ all plansFlow Builder, Flow Orchestration, Action Plans, Business Rules Engine and Data Processing Engine listed in comparison; Advanced adds 'more AI, automation'; per-edition gating not extracted
Email marketingpaid add-onadd-on - Marketing Cloud sold separately
Built-in callingnot documentedService Cloud Voice (BYOT) listed in comparison; edition gating not extracted
AI assistant / AI features✓ all plansflex credits for AI/Agentforce in Core and up; Advanced 'more AI'; Max includes full Agentforce for Industries suite (e.g. Financial Advisor Agent, Meeting Concierge, Relationship Agent listed); per-edition gating not extracted
Reports & dashboards✓ all plansTableau Next listed as add-on (Standard Consumer/Creator per user); native report/dashboard limits not on pricing page
Custom objects✓ all plansyes - Lightning Platform, Customizable Profiles and Page Layouts, AppExchange listed; per-edition limits not on pricing page
API access✓ all plansData Consumption Framework, Integration Definitions, Standards-Based Banking APIs listed; MuleSoft is a separate product; core API limits not on pricing page
Mobile appnot documented—
HIPAA BAAnot documented—

Salesforce Financial Services Cloud pros and cons

What holds up

  • Industry data model and Financial Goals and Plans are included from the Core edition.[1]
  • Pricing for all editions is public on salesforce.com (annual billing); 30-day free trial with no credit card.[3]
  • Premier Success Plan is listed as included in all licenses.[1]
  • Advanced includes Insurance Brokerages and Collections & Financial Recovery; Max includes Digital Insurance and Digital Origination (standalone $180,000 and $175,000 per org per year).[1]

What to watch

  • Annual billing only on the pricing page; Sales & Service starts at $350 per user per month (about $4,200 per user per year, derived).[1]
  • Full Sandbox, Backup & Recovery, Archive, Data Detect and Security Center start at Advanced ($525).[1]
  • Salesforce Shield costs 30% of net spend (suite) and the Shield page contains no HIPAA/BAA statement.[4]
  • Page says it is 'for information purposes only and subject to change' and to contact sales for detailed pricing; implementation costs are not published.[1]
  • Sales-only and Service-only products ($325/$500/$700) are priced separately from the combined Sales & Service editions ($350/$525/$725).[2]

How the 5.9 fact score is built

PartWeightPoints (0-10)
Cost for a small team30%1.0
Feature coverage (core plan)30%7.5
Pricing transparency20%8.0
Risk-free start10%7.0
Room to grow10%10.0
Ease of use, support, reliability—not scored yet

Same formula for every CRM; affiliate data cannot change it. Methodology →

The money trail

Salesforce, Inc. has no public affiliate program (No public cash affiliate program found). We earn nothing when you choose it, and it is ranked exactly like the vendors that pay.

What every vendor pays →

What we could not verify

Listed so you know where to ask the vendor directly.

  • Per-edition feature gating (workflow, API limits, custom object limits, Gmail/Outlook sync, mobile) sits in a collapsed comparison table and the comparison PDF could not be parsed; only features listed on the page are reported, without edition gating.
  • Minimum user count or contract minimum: none stated on the pricing page, but not confirmed by sales.
  • Implementation costs and typical partner rates not published.
  • HIPAA BAA for FSC not documented in the sources reviewed (Shield page has no HIPAA statement).
  • Date when editions were renamed from Enterprise/Unlimited to Core/Advanced/Max is unknown.
  • Affiliate/referral program status comes from a search-result snippet of the partner policies PDF and was not opened.
  • Salesforce also sells non-industry Sales Cloud / Starter Suite for small teams; those were out of scope.

Sources

  1. Financial Services Cloud Sales & Service Edition Pricing · vendor source · fetched 2026-10-03
  2. Financial Services Cloud Pricing (Sales / Service editions and add-ons) · vendor source · fetched 2026-10-03
  3. Financial Services Cloud Pricing (trial text) · vendor source · fetched 2026-10-03
  4. Salesforce Shield pricing · vendor source · fetched 2026-10-03
  5. Salesforce (Wikipedia): founded 1999, HQ, NYSE: CRM · secondary · fetched 2026-10-03
  6. Financial Services Cloud for Sales & Service Pricing · vendor source · fetched 2026-10-03
  7. Salesforce Partner Program Policies (seen as search-result snippet only) · secondary · fetched 2026-10-03

Alternatives to Salesforce Financial Services Cloud

Highest fact scores among comparable tools.

AgencyZoom

Columbus, OH, USA · P&C insurance agencies · facts 2026-10-03
7.9fact score
14-day trialinsurance

Sales, renewal and referral CRM for P&C insurance agencies, priced per agency with seven seats included; owned by Vertafore.

Paid plans from
$119 per month, account
5 users, year 1
$1,430 on Essential
Free option
14-day trial

Wise Agent

Fountain Hills, AZ, USA · Solo agents and small teams · facts 2026-10-03
7.6fact score
14-day trialreal-estate

Low-cost real estate CRM with transaction management and drip email at a flat price for up to five team members on one shared login.

Paid plans from
$42 per month, account
5 users, year 1
$504 on CRM
Free option
14-day trial

Follow Up Boss

Remote (US); parent in Seattle, WA · Real estate agents and teams · facts 2026-10-03
7.5fact score
14-day trial, no cardreal-estate

Lead-follow-up CRM for real estate agents and teams with 200+ lead-source connections and flat team bundles; owned by Zillow since 2023.

Paid plans from
$58 per user / month
5 users, year 1
$3,480 on Grow
Free option
14-day trial