Salesforce Nonprofit Cloud review

by the Fairly Compared editorial deskfacts checked how we verify

Salesforce for nonprofits: eligible organizations get 10 free licenses through the Power of Us program; paid editions from $70 per user per month, billed annually.

free planannual billing onlynonprofit
6.6fact score#29 of 39 tracked

outbound link goes directly to the vendor, no affiliate parameters

Disclosure: We may earn a commission when you sign up through links marked as affiliate links. That never affects scores or order: rankings are computed from documented facts and cannot read affiliate data. What each vendor pays us →

Honesty note: we have not run our own hands-on test of Salesforce Nonprofit Cloud yet. Everything on this page is source-based research: the vendor's pricing, plan and help pages, each linked with the date we read it. Ease of use and support quality are not scored until we test.

Salesforce Nonprofit Cloud in short

Salesforce Nonprofit Cloud's core plan for a small team is Core at $70 per user per month with annual billing. For a team of 5, that is $4,200 in the first year. There is a free option: Power of Us: 10 free licenses for eligible nonprofits, discounts on more.

Choose it if

  • US 501(c)(3)/(c)(4) nonprofits with up to 10 users that can configure Salesforce themselves or via a partner: 10 licenses are donated
  • Larger nonprofits that need grantmaking, program management, volunteer management and AI agents in one platform (Max editions)

Skip it if

  • Organizations that are not eligible for Power of Us: the pricing cards show nonprofit pricing only; other organizations must contact an Account Executive
  • Buyers who want published implementation or consulting costs: the pricing page lists none

How much does Salesforce Nonprofit Cloud cost?

Prices in USD as published on Salesforce Nonprofit Cloud's pricing page, read Oct 3, 2026. Pricing model: Per user, annual contracts; 10 donated licenses for eligible nonprofits.

PlanBilled monthlyBilled annuallyUnitWhat it adds
Corecore plan—$70per user / month, billed annuallyFoundational nonprofit CRM; Nonprofit Data Model & Toolkit, Accounting Subledger Growth; 500K Flex Credits/org/yr (AI, Agentforce, Data); Slack Business+ with Slackbot, Tableau Next, Premier Success Plan; 20MB data storage/user[1]
Advanced—$125per user / month, billed annuallyEverything in Core plus more AI, storage (1GB/user), automation and security; Full Sandbox, Backup & Recover, Archive, Data Detect, Security Center; Help Agent, Customer Signals Intelligence, Sales Programs; 1M Flex Credits/org/yr[1]
Max—$285per user / month, billed annually (Sales or Service Max)Everything in Advanced plus full Agentforce for Industries suite; Agentforce Contact Center Digital, Momentum, Salesforce Contracts, Salesforce Maps Advanced; Grantmaking suite; Slack Enterprise+; 2.75M Flex Credits/org/yr[1]

Monthly cost on Core by team size

UsersBilled annuallyBilled monthly
1$70n/a
5$350n/a
10$700n/a
25$1,750n/a

Per month, before tax. "—" means the vendor does not publish the price for that team size.

What each Salesforce Nonprofit Cloud plan includes

What the core plan (Core) includes, and what costs more. Levels come from the vendor's plan comparison.

CapabilityAvailabilityDetails from vendor sources
Sales pipeline / deals✓ all plansyes - 'Sales and Service CRM Functionality' listed for all four editions; Sales Programs on Advanced
Email sync & trackingnot documented—
Workflow automation✓ all plansyes - 'Objects, Logic & Automation' listed in the edition comparison; Advanced described as adding more automation
Email marketingpaid add-onadd-on - Marketing Cloud is a separate product; a 'Sales Emails' row exists in the edition table but per-edition availability could not be read
Built-in callingnot documented—
AI assistant / AI features✓ all plansAgentforce for Nonprofit and Agentforce Coworker; Flex Credits per org per year: 500K (Core), 1M (Advanced), 2.75M (Max); Help Agent and Customer Signals Intelligence from Advanced
Reports & dashboards✓ all plansTableau Next included: Standard Consumer per user / Standard Creator per org on Core and Advanced; Standard Creator per user on Max editions
Custom objects✓ all plansEdition table lists 'Objects, Logic & Automation' and the Nonprofit Data Model; per-edition object limits not verified
API accessnot documented—
Mobile appnot documented—
HIPAA BAAnot documented—

Salesforce Nonprofit Cloud pros and cons

What holds up

  • Power of Us: eligible nonprofits get 10 free Nonprofit Cloud or Sales/Service Cloud licenses and discounts on additional licenses[2]
  • Nonprofit pricing starts at $70/user/month (Core) billed annually, including Slack Business+, Tableau Next and Premier Success Plan[1]
  • Fundraising features listed: gift entry, gift commitments (recurring, pledges, grants), designations, source-code tracking, drag-and-drop segmentation[5]
  • Grantmaking suite and full Agentforce for Industries suite on the Max editions[1]
  • 30-day Nonprofit Cloud free trial with no credit card[2]

What to watch

  • Annual contract required on all editions; prices are per user per month billed annually (no monthly-billing price shown)[1]
  • Grantmaking suite appears only on the $285/user/mo Sales Max and Service Max editions[1]
  • Core includes 20MB data storage per user versus 1GB per user on Advanced and Max[1]
  • Edition naming differs across Salesforce pages: the Power of Us help article lists donated bundles as 'Agentforce Nonprofit - Enterprise Edition' or 'Sales and Service - Enterprise Edition', while the pricing page lists Core/Advanced/Max[3]

How the 6.6 fact score is built

PartWeightPoints (0-10)
Cost for a small team30%5.5
Feature coverage (core plan)30%5.5
Pricing transparency20%8.0
Risk-free start10%10.0
Room to grow10%6.7
Ease of use, support, reliability—not scored yet

Same formula for every CRM; affiliate data cannot change it. Methodology →

Recent changes

  • 2026-10 Nonprofit pricing page now lists four editions (Core $70, Advanced $125, Sales Max $285, Service Max $285 per user/month billed annually) with Agentforce Flex Credits, Slack and Tableau Next bundled[1]

The money trail

We could not confirm whether Salesforce, Inc. runs a public affiliate program. Links on this page go directly to the vendor and earn us nothing.

What every vendor pays →

What we could not verify

Listed so you know where to ask the vendor directly.

  • Which edition the 10 Power of Us licenses map to under the new Core/Advanced/Max lineup (help article says Enterprise Edition bundles; pricing page FAQ says 'Nonprofit Cloud or Sales/Service Cloud')
  • Per-edition availability of email sync, API access, mobile app, Gmail/Outlook, QuickBooks and HIPAA/BAA terms: not stated on pages read
  • Whether older Enterprise ($60) / Unlimited ($100) nonprofit editions quoted by third parties still exist
  • Implementation/partner cost ranges
  • Affiliate/referral program existence
  • HQ and NYSE listing not re-read on a fetched Salesforce page; founded year 1999 is from Salesforce's Our Story page

Sources

  1. Salesforce Nonprofit Cloud pricing · vendor source · fetched 2026-10-03
  2. Salesforce for Nonprofits (Power of Us FAQ, 30-day trial) · vendor source · fetched 2026-10-03
  3. Power of Us (P10) Application for Nonprofit Organizations · vendor source · fetched 2026-10-03
  4. Salesforce Power of Us program page · vendor source · fetched 2026-10-03
  5. Salesforce Nonprofit fundraising software page · vendor source · fetched 2026-10-03
  6. Salesforce Our Story (since 1999) · vendor source · fetched 2026-10-03

Alternatives to Salesforce Nonprofit Cloud

Highest fact scores among comparable tools.

AgencyZoom

Columbus, OH, USA · P&C insurance agencies · facts 2026-10-03
7.9fact score
14-day trialinsurance

Sales, renewal and referral CRM for P&C insurance agencies, priced per agency with seven seats included; owned by Vertafore.

Paid plans from
$119 per month, account
5 users, year 1
$1,430 on Essential
Free option
14-day trial

Wise Agent

Fountain Hills, AZ, USA · Solo agents and small teams · facts 2026-10-03
7.6fact score
14-day trialreal-estate

Low-cost real estate CRM with transaction management and drip email at a flat price for up to five team members on one shared login.

Paid plans from
$42 per month, account
5 users, year 1
$504 on CRM
Free option
14-day trial

Follow Up Boss

Remote (US); parent in Seattle, WA · Real estate agents and teams · facts 2026-10-03
7.5fact score
14-day trial, no cardreal-estate

Lead-follow-up CRM for real estate agents and teams with 200+ lead-source connections and flat team bundles; owned by Zillow since 2023.

Paid plans from
$58 per user / month
5 users, year 1
$3,480 on Grow
Free option
14-day trial